FROM THE FIRST HELLO TO THE FINAL FIT
A CLEAR PLAN.
AT EVERY STEP.
We measure. We explain.
You decide.
A broken pane, a fogged view, or a window that needs more attention. We help you understand the options for your home.
- 01
TELL US ABOUT
YOUR WINDOWS.Share the problem, your city or ZIP code, and how many windows need attention. A photo helps, but it’s optional.
No measurements or glass jargon required.
- 02
WE ASSESS,
MEASURE & QUOTE.We confirm coverage, arrange a visit, and check the glass and frames. We explain the options and provide a quote before ordering.
You approve the quote before we order.
- 03
WE REPLACE.
YOU ENJOY THE VIEW.Once you approve and the replacement is ready, we arrange installation, fit the new glass or window, and tidy the work area.
We discuss timing after assessing the job.
MAKE THE FIRST CONVERSATION EASY
START WITH
WHAT YOU CAN SEE.
You don’t need measurements or the name of the glass. A few details help us understand what’s happening.
- Where is the window?
- Your city or ZIP code helps us confirm service coverage.
- What’s happening?
- Tell us about cracks, fog between panes, or other window and frame concerns.
- Have a photo?
- A full-window view and a close-up can help. Take them only from a safe position. Photos are optional.
A LITTLE CLARITY BEFORE WE VISIT
KNOW WHAT
TO EXPECT.
Have a question about your windows?
Will you help me decide between glass and full-window replacement?
Yes. Broken and fogged glass is our specialty, and we also replace full windows and frames. We assess the condition of your windows and what you want to improve, explain the options, and help you choose the right solution.
Do I approve the quote before anything is ordered?
Yes. We explain the recommended scope and provide a quote. You decide before we order the replacement glass or windows.
How soon can the work be done?
The schedule depends on the glass or window specification, supplier availability, and installation scope. We discuss timing after assessing the job and arrange installation once the replacement is ready.
How do I prepare for the measurement visit?
If it is safe, clear a path to the window and move nearby furniture or breakable items. Keep children and pets away from broken glass and leave the damaged pane for professional assessment.
What happens after I send my request?
We’ll contact you to discuss your window, confirm your location, and arrange the next step. This requests a quote; it does not book an appointment.
Who do I contact with a question after the work?
Contact Billy Goat Glass at (720) 299-9709 or kingandcastlegroup@gmail.com. Tell us which window and what you’re noticing so we can discuss the next step.
How soon will I hear back?
We respond within 24 hours to discuss your request and the next step. Installation timing depends on the glass or window needed, supplier lead times, and the scope of your job.
Do you warranty your installation?
Yes. Our 5-year workmanship warranty covers improper installation. Ask us about the coverage for your project when we prepare your quote.
YOUR NEXT CLEAR MOVE
READY FOR
A CLEARER VIEW?
One window or a houseful.
Let’s start with yours.